Frequently Asked Questions
Q: Can I put my own logo on the device?
A: Yes, we provide OEM services. We can print your logo on the product and customize the packaging for orders over 500 units.
Q: Do you offer samples for testing?
A: Yes, sample orders are welcome. We usually ship samples within 3 days via DHL/FedEx.
Q: What is the quality warranty?
A: We offer a 12-month warranty for all our devices. Each unit undergoes 100% QC inspection before shipment.
Q: How long is the delivery time?
A: For stock items, it takes 7 days. For mass production (OEM), it takes about 25-35 days.